a week ago-
Tony was a great help from the very beginning and I didnâ€™t even buy through astons but tony made it his mission to help me and my family with the issues another estate agent let us with. I sold through astons as I was sure it would be the right decision and what a great experience it was. Tony and the team weâ€™re there every step of the way I didnâ€™t even have to call them. Tony made sure I was up to date all the time. I canâ€™t thank them enough. They even got my house sold the day after it went on the market. Thanks guys.
We have used Astons numerous times over previous years to both buy and sell properties and also to let out a property. Most recently they sold our property. There were issues with the buyer that couldnâ€™t have been foreseen but as usual they provided a first rate service..Tony in particular. He chased the other parties and solicitors on a daily basis and kept us updated and reassured at all times. It is refreshing to see an estate agent always going the extra mile to ensure their clients are happy. I would not hesitate to recommend them. Thank you.
Good friendly service; kept us updated on progress and responsive to queries.
Dougie & Lara Macdonald
Moving house is always going to be an incredibly daunting experience. Astons came highly recommended by a friend who had a brilliant experience with them. I was instantly impressed with the friendlyness yet very professional approach that I received. Simon in particular was beyond brilliant with his communication and particularly listening to what we needed from them. All the ups and downs were dealt with professionally and certainly with a very personal touch. Calls were always returned, updates were regular, information shared and explained leading to a prompt and efficient sale of our home. Appointments were dealt with through the agent and were always well managed and communicated. At no point ever did I feel that I was just part of a process to get through the system but was treated by all the team as a very valuable and important customer. I do not really consider writing reviews but feel that I would be doing all the team at Astons in Crawley a huge disservice by not highlighting their incredible professionalism and support that was offered to me. Would recommend them without hesitation and would like to thank them for a job outstandingly well done!
After losing my faith in estate agents - following a year of hell with another agent. Simon was fantastic from start to finish. Would def use again. Many Thanks Emily Whalley
astons have managed our property for over 3 years now. It gives us great peace of mind as we now live abroad and they handle any issues promptly and efficiently. They are always professional and keep us updated. We would definitely recommend their services. The are heads above the other agents. Thank you Astons team!
My wife and I recently purchased our property through Astons and found the whole experience a smooth, stress free transaction. We were always kept up to date with the progress of the purchase and any potential issues that arose were dealt with swiftly.
A HUGE thank you to Simon and the team at Astons. We sadly had a bad time with our chain completion but we got there in the end with the help and support from Simon. Enquiries are answered quickly, marketing all happened quickly and we sold quickly: they are honest and reliable. They are now completing a sale for a family member too! THANK YOU Simon you're a star!!
Outstanding service. Simon Matthews has far exceeded all expectations as an Estate Agent. I cannot thank him enough. He went above and beyond what I would expect any Estate Agent to do - without his help I would probably still be waiting to exchange! I was always kept up to date throughout the process. Thank you, thank you, thank you. Astons will definitely be on my list of recommendations to anyone buying or selling a property.
Having used Astons twice we would not hestiate to highly recommend them. Every team member is proactive, friendly and professional from start to finish. They go above and beyond their duties to ensure a smooth transaction process for all.
Great service - Both Simon, Jon and team have helped to sell my house in double quick time - always on hand to deal with anything and made the process painless and stress free - Will recommend to anyone selling, buying or renting their property ! Thanks
BEST ESTATE AGENT IN CRAWLEY!! I know this as I used to be one. They are honest, hard working, they follow up. I was a tenant for 2 years any thing I rang for was done quickly and always very helpful! Do not touch Choice estate agent it was only because of Astons I was not homeless and also paying an affordable rate. Thanks to Christine, Rory, John and everyone there.
Simon and the team have exceeded my expectations with my recent purchase. The communication and reassurance received has been unbelievable.
These guys really do go out of their way to ensure the buying/selling process is as smooth as possible.
Never believe that all estate agents are the same, Astons stand head and shoulders above the rest.
My husband and I sold our property with Astons recently and I can fully recommend them. We were unsure which estate agent to use but after just speaking with Tony Salmon on the phone, we knew we would be more than happy to use Astons, Tony was also competitive with his fee. Tony explained the current housing market to us and also thoroughly covered Astonâ€™s process so we fully understood what would be happening. From start to finish, everyone in the office was helpful and nothing was too much trouble. In a matter of days we had received several offers on our property and we knew if we needed any help or advice during the sale then we could give Tony or one of the team a call. We were delighted how smoothly the sale went, the team did not just sell our property but were with use every step of the way. Astons are very professional compared to some other estate agents we have previously used and I would not hesitate to use them again. Thank you again for all your help.
La Touche Beauty
I cannot thank Simon, Tony and the rest of the Astons team for all the help and support they gave me whilst selling my house. Simon especially was helpful, always professional but with a human caring side that helped to keep me calm during a stressful time. Communication was excellent and felt I could always contact them if I had a query. I would not hesitate to recommend Astons to anybody looking to sell their house. T. Aird
Before putting the house on the market, I did have concerns about which estate agency would be the best for me. After meeting Tony Salmon at Astons, I immediately knew that I could trust him and his team to do a great job. After viewing the house, he took his time in explaining the current market conditions, gave his valuation and his comprehensive marketing strategy. His insight was very refreshing and I could tell that he knew the Crawley property market very well. Within a matter of days we had received an offer - in fact all viewers who came put in offers and I was amazed at how smoothly everything went. From taking the initial photographs, listening to my wishes and concerns, and answering my many telephone calls when I had questions about the progress of the sale, Tony succeeded to tick all boxes from start to finish. I would definitely recommend Tony and his team to anybody wanting a professional and very competent service.
Having failed to sell my house with another agency I decided to try Astons. They were professional and completely transparent from the start. We had accepted an above asking offer within 2 weeks of it going live and have since completed. Throughout this process Tony gave us sound advice on the purchase of our new home even though this was not through Astons. Thoroughly impressed and Astons will always be my first point of call.
The way in which Astons in general and Simon in particular dealt with the sale of my late uncle's property was exemplary. A most professional service enhanced by a gentle and sincere personal touch was of great relief at a very emotional and stressful time. I was kept informed every step of the way and received the best service, with nothing being too much trouble. I would have no hesitation in recommending Simon and the team.
We recently had a great experience dealing with Simon and the Sales Team at Astons in Crawley.. We bought and sold via them which made the process very straight forward. Whilst I have no plans to move again if I should they would be the only choice.. Highly Recommended.
Our experience with Astons Estate Agents could not have been better. Over the past 9 months Astons have been acting on our behalf for the sale of our property. During that time, we lost one property, had two buyers on our own property.
We have had many issues along the way, mainly due to bad service from solicitors. However, all along , Astons have been outstanding - going the extra mile, - chasing up solicitors on both sides of the sale, etc.
I would have no hesitation in recommending Astons, - they really do provide a first-class service - cannot thank Tony, Simon, Ross and the rest of their team for helping us finally move to a new property!