Service levels within the estate agency industry suffer a poor reputation. This is often deserved and is commonly caused by ever changing personnel within a company meaning a lack of knowledge, understanding and continuity. Another common gripe is that people feel their property is not marketed to the full.
Astons founding directors embarked on forming a company that couples innovative marketing with a professional, experienced team.
With substantial and continuing investment in both, Astons are able to offer their clients the best marketing package to sell or let their home supported by a team of which the core has been in place for thirteen years.
As a testament to the success of this, recommendations and returning clients form the majority of our business.
"Moving house is always going to be an incredibly daunting experience. Astons came highly recommended by a friend who had a brilliant experience with them. I was instantly impressed with the friendlyness yet very professional approach that I received. Simon in particular was beyond brilliant with his communication and particularly listening to what we needed from them. All the ups and downs were dealt with professionally and certainly with a very personal touch. Calls were always returned, updates were regular, information shared and explained leading to a prompt and efficient sale of our home. Appointments were dealt with through the agent and were always well managed and communicated. At no point ever did I feel that I was just part of a process to get through the system but was treated by all the team as a very valuable and important customer. I do not really consider writing reviews but feel that I would be doing all the team at Astons in Crawley a huge disservice by not highlighting their incredible professionalism and support that was offered to me. Would recommend them without hesitation and would like to thank them for a job outstandingly well done!"
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